Privacy Policy
This privacy policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By using our website or services, you agree to this policy and consent to our processing of your information as described herein.
What information do we collect?
We may collect the following types of information from you:
- Identifiers: Personal identifiers, such as name, email address, phone number, or other contact details that you provide when you register, subscribe, or communicate with us.
- Device Information and Online Activity: Device and online identifiers, such as cookie IDs, browser type, device type, operating system, and other technical information that we automatically collect when you access our website or services. We may also collect information about your online activity on our website, such as the pages you visit, the products you view or purchase, and the links you click.
- Commercial Information: Purchase and transaction history information, such as the products or services you have purchased, the payment methods you use, the shipping and billing addresses you provide, and the order confirmation and tracking numbers we generate.
- Communications: Communication details, such as the content and metadata of the emails, text messages, or other communications that you send or receive through our website or services, or the feedback and reviews that you submit on our website or social media platforms.
- Demographic Information: Demographic information, such as age, gender, location, that you provide when you interact with us.
How do we use your information?
We may use your information for the following purposes:
- To provide and improve our website and services, such as processing your orders, delivering your products, responding to your inquiries, resolving issues, enhancing your user experience
- To communicate with you, such as sending you newsletters, offers, updates, reminders, confirmations, notifications, and other information that may be of interest to you, or requesting your feedback and reviews but only with your consent
- To analyze and research our website and services, such as measuring the performance, effectiveness, and popularity of our website content, services, products, or conducting surveys, polls, or studies to understand our users’ needs, preferences, and satisfaction.
- To protect and secure our website and services, such as detecting, preventing, and investigating fraud, abuse, security breaches, violations of our terms and conditions, or other illegal or unauthorized activities.
- To comply with our legal obligations, such as responding to subpoenas, court orders, or requests from law enforcement or regulatory authorities, or enforcing our rights and remedies.
Who do we share your information with?
We may share your information with the following parties:
- Service Providers: Third-party service providers who perform functions on our behalf, such as hosting, storage, analytics, payment processing, delivery, customer service, or security.
- Social Media Platforms: Third-party social media platforms where you choose to share your information or interact with us, such as Facebook, X (formerly Twitter), Instagram, or YouTube.
- Legal Authorities: Law enforcement or regulatory authorities, courts, or other parties, when we are required by law to disclose your information, or when we need to protect or enforce our rights and remedies.
How do we protect your information?
We take reasonable measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. We use technical, administrative, and physical safeguards, such as encryption, firewalls, passwords, access controls, and security training. However, we cannot guarantee that your information is completely secure, as no method of transmission or storage is 100% secure.
What are your choices and rights?
You have the following choices and rights regarding your information:
- You can opt out of receiving communications from us by following the unsubscribe link or instructions in the emails that we send you, or by contacting us at info@ardecomumbai.in
- You can restrict our processing of your information, or withdraw your consent, by contacting us at info@artdecomumbai.in. You can lodge a complaint with a data protection authority if you are not satisfied with how we handle your information.
How do we link to other websites?
Our website may contain links to other websites that are not operated by us. These websites may have their own privacy policies, which we encourage you to review before providing any information to them. We are not responsible for the content, privacy, or security practices of these websites.
How long do we keep your information?
We keep your information for as long as necessary to fulfill the purposes for which we collected it, or as required or permitted by law. The retention period may vary depending on the type and nature of the information, the purpose and scope of the processing, and the applicable legal or regulatory obligations. When we no longer need your information, we will delete it or anonymize it in accordance with our data retention policies and procedures.
How often do we update our privacy policy?
We may update our privacy policy from time to time to reflect changes in our practices, technologies, or legal requirements. The date of the last update will be indicated in the policy. Your continued use of our website or services after the update will constitute your acceptance of the changes.
January, 2024